Yesterday I had the pleasure of bumping into Heather Campbell a colleague from years past whose company, CommsMasters, specialises in developing capability in having great conversations.
In our conversation about conversations we reflected that while there are all sorts of conversations to have content-wise there is really only one conversation to have process-wise – and that is the real conversation.
Unlike easy conversations, real conversations take us outside our comfort zones into the unfamiliar territory of our stretch zone – and under pressure it takes real confidence to have real conversations – not so easy!!
So long as organisations indulge in a culture of easy conversations, avoiding the real issues, nothing of substance really happens, undermining relationships, teams and achievement in the process. Sustainable success is about a culture of authentic confidence to have those real conversations that really matter most!!
Question: Reflecting back on the conversations you have had, personally and professionally, over the past week, to what extent do these conversations reflect easy conversations or real conversations?